Privacy Policy for TrackWaiver.com

Last updated: May 28, 2025

USAC Promotions Inc. ("we", "us", "our") operates TrackWaiver.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site, submit waivers, or receive communications through TrackWaiver.com. By using the Site and providing your contact information, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

• Registration Data: Name, email address, phone number, date of birth, mailing address, emergency contact information.
• Waiver Details: Digital signature, agreement to terms, event-specific consent data.
• Payment Information (if applicable): Billing address and payment card details (note: payment data is processed by a third-party gateway; see Section 5).

1.2 Non-Personal Information

• Usage Data: IP address, browser type and version, operating system, pages visited, time and date stamps.
• Device Data: Device identifiers, screen resolution, mobile carrier, device model.
• Cookies & Tracking: Cookies, web beacons, analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and maintain the Site and waiver services.
• Process and validate waivers, digital signatures, and event registrations.
• Send you notifications, alerts, and marketing communications via email, SMS, MMS, and automated voice messages (where permitted).
• Analyze usage patterns to improve our Site and offerings.
• Detect, prevent, and address technical issues or fraud.
• Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information.

• Essential Cookies: Required for basic Site functionality.
• Performance & Analytics Cookies: Help us understand how visitors interact with our Site.
• Advertising Cookies (third-party): May be used by our advertising partners to show relevant ads.

You can control or disable cookies through your browser settings; disabling cookies may affect Site functionality.

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: Third parties who perform services on our behalf (payment processors, hosting providers, email and messaging service providers).
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, sale, reorganization, or acquisition of assets.
• Consent: With your consent or at your direction.

5. Third-Party Services

Our Site and services may integrate with the following third parties:

Payment Processing: Payment data is processed directly by a gateway that adheres to PCI-DSS standards. We do not store full payment card numbers on our servers.

Messaging Services: We use Twilio, Inc. (“Twilio”) to provide SMS, MMS, and automated voice messaging. By providing your phone number and consenting to receive communications, you agree to receive automated messages. Message frequency varies. Replies to this service are not monitored. You can opt-out at any time by replying STOP to any message, or by contacting us at privacy@usacpromotions.com. Twilio’s Privacy Policy is available at https://www.twilio.com/legal/privacy.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (HTTPS) and at rest, access controls, and secure servers. However, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Transfers

Your information may be transferred to—and maintained on—servers located outside your state, province, or country. By using the Site, you consent to such transfers.

9. Your Rights

9.1 GDPR (EU Residents)

If you are in the European Economic Area, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. You may withdraw consent at any time.

9.2 CCPA (California Residents)

California residents have the right to know what personal information is collected, to request deletion, to opt out of sale of personal information, and to non-discrimination for exercising their rights.

To exercise your rights under GDPR or CCPA, contact us at the address below.

10. Children’s Privacy

Our Site is not intended for individuals under 13. We do not knowingly collect information from children under 13. If you become aware that a child has provided us with personal information, please contact us to have the data deleted.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with the “Last updated” date. Your continued use of the Site after any changes indicates acceptance of the new policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: